Privacy Policy

1. Introduction

ByTrade ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Business name and contact information
• Email address and phone number
• Project photos and descriptions
• Social media account information (when you connect accounts)
• Payment information (processed securely via Stripe)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your website
• Post content to your connected social media accounts
• Process payments and send transaction notifications
• Respond to your enquiries and provide customer support
• Send marketing communications (with your consent)

4. Social Media Integration

When you connect your social media accounts (Instagram, Facebook, Google Business), we access only the permissions necessary to post content on your behalf. We store access tokens securely and never share your social media credentials with third parties.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database hosting and Cloudflare R2 for image storage. All data transfers are encrypted using HTTPS.

6. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform (Stripe, Vercel, Supabase)
• Social media platforms when you authorise us to post on your behalf
• Legal authorities when required by law

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@bytrade.co.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.